This Privacy Policy explains how Bloom & Print handles personal data when you use our website, request floral services, or communicate with us about wedding bouquets and event decoration. It applies to inquiries, consultations, quotes, bookings, delivery arrangements, and related service coordination.
We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm deposits and dates, coordinate floral design details, manage delivery or pickup, and provide venue setup where requested. We also use data to maintain records, handle payments, support customer service, improve website reliability, and meet legal, accounting, and security obligations.
We may share personal data with trusted service providers that help us operate the website, process payments, manage communications, support scheduling, or coordinate delivery and setup. These parties are expected to use the data only for the services they provide to us and to protect it under appropriate confidentiality and security obligations.
We may share personal data when required to comply with law, court orders, tax rules, accounting duties, or other valid legal processes. We may also disclose information to protect our rights, respond to claims, or support the prevention of fraud or misuse.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or review of certain processing choices. We may need to verify your identity before acting on a request and may retain information where the law requires or permits us to do so.
To make a privacy request, use the contact details in this policy and describe the information or action you are seeking. We may ask for enough information to confirm your identity and locate the relevant records. If a request cannot be fully granted, we will explain the reason where required by law.
We retain personal data for the period needed to manage inquiries, complete bookings, document service delivery, resolve disputes, and meet legal or tax obligations. When data is no longer required, we delete it or anonymize it where practical, subject to any lawful retention requirement.
If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We may collect contact details, event information, service preferences, consultation notes, order details, payment-related records, delivery instructions, and communications sent through the website, by phone, or during appointments. We may also process limited technical data such as device and usage information needed to operate the site and maintain security.
We receive data when you submit a contact form, request a consultation, place an order, confirm event details, arrange delivery or pickup, or communicate with us by phone or in person. Some technical information is collected automatically when you use the website, and certain records may be created during scheduling, payment handling, and service coordination.
We may use essential cookies to support site functions, preference cookies to remember basic settings, and limited performance cookies to understand how the site is used. Cookie data may help us keep forms working properly, maintain session continuity, and improve reliability. We do not use cookies to promise exact flower availability or to make unrelated profiling claims.
You may manage cookies through your browser controls and, where available, through site settings. Disabling some cookies may affect basic site functions, form handling, or preference storage. We do not rely on cookies to collect more information than is needed for operation, analytics, or security.
